0800 043 6728 Get A Free Survey

Call us directly

Monday to Friday from 8am to 5pm

0800 043 6728 Call Now
0800 043 6728

Sygma Fire, Security & Electrical

Commercial CCTV Maintenance

Regularly servicing and maintaining your CCTV system is essential to ensure it remains reliable, compliant and performing at its best. A well maintained system gives you confidence that your cameras are capturing clear footage when it matters most, helping to protect your premises, support insurance requirements and demonstrate due diligence under UK data protection legislation.
SSAIB
Get a free quote!

Get a free CCTV maintenance quote. Keep your security cameras reliable and compliant with a professionally managed servicing package.

cctv security systems

Commercial CCTV Maintenance & Servicing

Sygma’s team of experienced engineers provides comprehensive CCTV maintenance and servicing packages for commercial premises across the UK. From single camera installations to large scale interconnected systems incorporating ANPR, analytic cameras and remote monitoring, we keep your equipment operating reliably so you can focus on running your business with complete confidence in your security infrastructure.

Regular maintenance ensures your CCTV system remains compliant with UK data protection legislation, continues to capture clear and usable footage, and meets the requirements of your insurance provider. We offer a range of flexible service and maintenance packages tailored to the size and complexity of your system.

Contact Us
Discover Security at Sygma

Our CCTV Maintenance Packages

FeaturePlatinumEnhancedStandard
Call-out costs (normal hours)FreeFreeChargeable
Out-of-hours supportCharged at prevailing rateCharged at prevailing rateCharged at prevailing rate
Preventative maintenance visits✓✓✓
Temporary loan equipment (for off-site repairs only)7 days free7 days free✕
Equipment repairsFreeChargeableChargeable
Replacement partsFreeChargeableChargeable
Response timePriorityPriorityWithin 8 hours
Platinum
Call-out costs (normal hours)
Free
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
✓
Temporary loan equipment
7 days free
Equipment repairs
Free
Replacement parts
Free
Response time
Priority
Enhanced
Call-out costs (normal hours)
Free
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
✓
Temporary loan equipment
7 days free
Equipment repairs
Chargeable
Replacement parts
Chargeable
Response time
Priority
Standard
Call-out costs (normal hours)
Chargeable
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
✓
Temporary loan equipment
✕
Equipment repairs
Chargeable
Replacement parts
Chargeable
Response time
Within 8 hours

* Free equipment repairs and replacement parts are subject to fair usage. Please speak to our team for full terms and conditions.

Contact Us

Reach out to Sygma today and let our experts handle all your commercial CCTV Maintenance needs.

Phone

0800 043 6728

Email

info@sygma.co.uk

Address

Sygma - London Office
54 Poland St
London
W1F 7NJ

Sygma - Kent Office
Unit 4A Geerings Business Centre
Kent
TN23 1EP

Sygma - Suffolk Office
Unit K, Blois Meadow Business Centre
Suffolk
CB9 7BN

FAQs

Frequently Asked Questions About Commercial CCTV Maintenance

How often should a commercial CCTV system be serviced?
The number of preventative maintenance visits required each year will depend on the size and complexity of your system. As part of our maintenance packages, Sygma schedules prescribed visits in line with our Preventative Maintenance Programme to ensure your cameras, recording equipment and network connections remain in full working order throughout the year.

A routine maintenance visit typically includes a full system health check, camera cleaning and alignment, inspection of cabling and connections, testing of recording and playback functions, and a review of storage capacity. Any faults or potential issues are identified and addressed before they affect your system’s performance.

Regular servicing ensures your CCTV system remains reliable, captures clear and usable footage, and stays compliant with UK data protection legislation. It also helps you meet the requirements of your insurance provider and ensures your system is performing correctly should footage ever be needed as evidence.

The Platinum package provides the most comprehensive level of cover, including free call-outs during normal hours, free equipment repairs, free replacement parts and priority response. The Enhanced package includes free call-outs and temporary loan equipment but equipment repairs and parts are chargeable. The Standard package offers a chargeable call-out response within 8 hours with preventative maintenance visits included.
Yes. Our experienced engineers can service and maintain commercial CCTV systems regardless of who originally installed them, including systems incorporating ANPR cameras, analytic cameras and remotely monitored setups. Get in touch with our team to discuss your requirements and we will recommend the most suitable maintenance package for your system.

Still have questions?

Reach out to our Commercial CCTV Maintenance team today.

Contact us