Sygma Fire, Security & Electrical
Remote CCTV monitoring provides businesses across the UK with 24/7 professional surveillance, without the cost of an on-site security guard. Our monitored systems connect your cameras directly to a dedicated Remote Video Response Centre (RVRC), where SIA-licensed operators verify threats in real time and contact the emergency services immediately when needed, ensuring a fast, prioritised police response.
Remote CCTV Monitoring Systems
Remote CCTV Monitoring is a service designed to closely monitor and action any emergency services response where necessary. Remote CCTV Monitoring is event triggered and uses an internet connection to take the images your CCTV cameras are picking up in real time, and send them to an external remote monitoring station. These remote monitoring stations are specifically designed to respond rapidly to any suspicious activity, protecting your business or property from criminal damage.
A remote monitoring solution links your CCTV system directly to a remote monitoring station (RVRC), allowing round-the-clock surveillance and monitoring of your premises. Once the system is set up, images are transmitted from the CCTV cameras to the RVRC. Where pan, tilt and zoom cameras are fitted, they can be moved and zoomed remotely. As soon as the system is triggered, it transmits real-time images from the camera to the RVRC.
Remote CCTV Monitoring Systems
At the RVRC, specially trained operators can control the camera’s position to identify an intruder who has activated the system. If there has been a security breach, the operator will assess the situation and take the appropriate action, such as notifying the police and/or the designated key holder.
Due to a high number of false alarms, emergency services do not always respond immediately to security alarms. However, with a remote CCTV system, false alarms are filtered out, because every security breach is visually verified by an operator before they contact the emergency services. Once an RVRC operator has confirmed the breach, they notify the emergency services, which leads to a faster response.
RVRC operators can also activate a live audio warning to potential attackers, alerting them that the police are on the way. An audio warning will often prevent criminal activity or damage to your property before it happens.
All staff are trained and licensed by the SIA (Security Industry Authority), the regulator of the private security industry in the United Kingdom, to ensure that your privacy is protected and the highest standards are maintained.
With over two decades of experience in commercial security systems, Sygma's team of engineers is fully equipped to design and install professional remote CCTV monitoring systems tailored to your premises. Contact us today to request a free survey and let our team ensure your building is protected 24/7 with a verified, BS8418-compliant monitored solution.
Get a free quote!Monitored CCTV systems have been shown to deter potential intruders before they attack. Sygma ensures peace of mind for building owners by informing intruders that they have been seen, followed and recorded.
Remote CCTV Monitoring for Retail PremisesRemote CCTV monitoring allows fast detection of security threats and breaches 24/7. Intrusion detection will be verified prior to the call out of emergency response to make sure that the services are only called for real emergencies.
Remote CCTV Monitoring for HealthcareBy having a remotely monitored CCTV system, crimes can be prevented before anything takes place. Through deterrence and detection of crime, intruders will be less likely to offend, knowing they are being monitored.
Remote CCTV Monitoring for Care HomesIf the worst is to happen and emergency services are required, a fast response is more likely to occur from a verified remote CCTV monitoring system. It's a worthy investment for the future of your business.
Remote CCTV Monitoring for Law EnforcementOur monitoring team will contact the police or a security patrol if a CCTV rapid-deployment camera identifies criminal conduct, so they can respond to the scene and make an arrest.
Remote CCTV Monitoring for Car DealershipsRemote CCTV monitoring costs far less than a physical guard. With no need for an office within your building to house various monitors and a staff member to watch those screens, Sygma can do this all for you, providing only the necessary information so your business can focus on what it does best.
Remote CCTV Monitoring for Schools & UniversitiesAll Sygma monitored solutions are designed to comply with British Standard 8418, outlined below.
BS8418 is the standard for detector-activated remotely monitored CCTV systems in the UK. It was first published in 2003 and soon became endorsed by the Association of Chief Police Officers (ACPO) in their security systems policy and as such is the only recognised way of obtaining a Police URN for such CCTV systems.
BS8418 has undergone a review, which is a formal procedure that occurs every five years for a British Standard. This review is conducted with industry key stakeholders, which include BSIA, and takes account of advances in technology, experiences gained in the application of the standard and other influencing factors to make it a more useable and beneficial standard.
This page outlines the benefits of a remotely monitored, detector-activated CCTV system and what to consider before installing one.
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Frequently Asked Questions About Remote CCTV Monitoring Systems
Remote CCTV monitoring connects your on-site cameras to a dedicated Remote Video Response Centre (RVRC) via an internet connection. When your system is triggered, trained operators receive real-time footage, visually verify the threat, and take immediate action, including contacting the police or designated keyholders where necessary.
A standard CCTV system records footage for review after an incident. Remote CCTV monitoring is proactive. SIA-licensed operators watch your premises in real time, respond to alerts as they happen, and contact emergency services with verified evidence, resulting in a faster, prioritised police response.
Yes. All Sygma remote monitoring solutions are designed to comply with BS8418, the British Standard for detector-activated remotely monitored CCTV systems. This is the only recognised standard for obtaining a Police Unique Reference Number (URN) for monitored CCTV systems in the UK.
Remote CCTV monitoring is significantly more cost-effective than employing a physical security guard. There is no need for a staffed on-site control room, no shift patterns to manage, and no associated employment costs, making it a smart, scalable solution for businesses of all sizes without compromising on the level of protection.
Post-installation support includes routine maintenance checks, system health monitoring, troubleshooting, and remote or on-site assistance. Regular servicing ensures your cameras, connection, and monitoring station integration remain fully operational and compliant as your security needs evolve.
