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      Author: marketing@sygma.co.uk

      BT Redcare to Cease Operations by August 2025: What You Need to Know

      On January 31st, 2024, BT made the announcement that all BT Redcare operations will officially close on August 1st, 2025. This decision marks the end of an era for the company’s alarm signalling services, and it has important implications for intruder and fire alarm customers.

      In response to this development, alarm installers have been issued an Important Notice, urging them to transition all customers currently using BT Redcare services to alternative providers well before the deadline.

      A Look Back at BT Redcare

      For over three decades, BT Redcare has been a trusted name in alarm signalling systems, serving both residential and commercial markets in the UK. Known for pioneering solutions like the Redcare ‘Classic’ self-monitoring Alarm Transmission System and the dual-path Redcare GSM (Global System for Mobile), BT Redcare has been at the forefront of security technology.

      However, with the ongoing transition away from the Public Switched Telephone Network (PSTN) to a new fibre-based infrastructure, many of these systems will soon become obsolete. Sygma is already migrating customers to new solutions compatible with the all-IP network. BT Redcare’s own IP-compatible offerings, such as Redcare Essential, Advanced, and Advanced Extra, will also be discontinued as of August 1st, 2025.

      Selecting a New Alarm Transmission System

      Given the critical role that alarm systems play in business security and insurance compliance, selecting an appropriate replacement for BT Redcare services is paramount. With over 20 years of industry experience, Sygma ensures that any new system provides equivalent performance and comply with the latest BS EN 50136 standards.

      Key Considerations for Installation and Maintenance

      When selecting a new Alarm Transmission System, it’s crucial that:

      The system is installed by a company accredited by either the National Security Inspectorate (NSI) or the Security Systems and Alarms Inspection Board (SSAIB), such as Sygma.

      The system is maintained under a contract that covers both preventive and corrective maintenance by an accredited installer. Sygma can offer comprehensive maintenance packages for total peace of mind.

      BT has provided ample notice to allow for a smooth transition, but alarm customers should act promptly to avoid potential product shortages as the 2025 deadline approaches.

      Next Steps for Businesses

      This is a pivotal moment for businesses using BT Redcare services. By acting now, you can ensure a seamless transition to a reliable and compliant alarm system, safeguarding your operations well into the future. Contact Sygma today to discuss suitable options for your business and to receive a free quotation.

      Seamless Solar Panel Installation for Edge Lighting

      At Sygma Fire, Security & Electrical, we pride ourselves on delivering innovative and sustainable solar solutions tailored to our clients’ unique needs. Our recent collaboration with Edge Lighting, a leading manufacturer of cutting-edge lighting solutions, is a prime example of how renewable energy can transform business operations. The Sygma team designed and installed a 64.5kW solar system at Edge Lighting’s facility in Mitcham, London, achieving remarkable results in sustainability and cost-efficiency. 

      Project Goals 

      Edge Lighting approached us with three clear objectives for their solar project: 

      1. Energy Cost Reduction: Reduce energy bills by harnessing the power of solar energy. 
      1. Sustainability: Lower the company’s carbon footprint to support environmental sustainability. 
      1. Operational Efficiency: Integrate the solar system seamlessly with the existing electrical infrastructure without disrupting day-to-day operations. 

       

      Project Planning 

      The success of any solar project hinges on meticulous planning. Our process began with a comprehensive site assessment, focusing on: 

      • Roof Space and Structure: Ensuring the tin roof could accommodate 150 solar panels and had the structural integrity to support them. 
      • Sunlight Exposure: Analysing the roof’s orientation and sunlight exposure to maximize energy generation potential. 
      • Electrical Load Requirements: Evaluating Edge Lighting’s energy consumption patterns to design an optimal solar system. 

       

      System Design 

      Our proposed solution for Edge Lighting included a state-of-the-art 64.5kW solar power system consisting of: 

      • 150 DMEGC solar panels, each with a 430W capacity. 
      • Solis S5-GC60K inverter to convert the DC electricity produced by the panels into usable AC electricity. 
      • Durable mounting system to securely install the panels on the tin roof. 
      • Advanced monitoring technology to track system performance in real-time. 
      • Rigorous testing to ensure optimal performance and safety through comprehensive testing procedures. 

      Upon completion, we provided Edge Lighting with detailed documentation, including certifications, installation drawings, and maintenance guides, ensuring they were fully equipped to manage the system for its 20-year lifespan. 

       

      Solar Options Explained 

      Choosing the right components is crucial for the success of any solar installation. Here’s a breakdown of the options we offer: 

      Inverters 

      • SolarEdge: Known for optimised performance, SolarEdge inverters come with a 12-year warranty and reliable support. Their design tool is user-friendly and highly effective. 
      • Huawei: Soon to be widely available again, Huawei inverters boast excellent tech specs and warranties, with seamless integration into building management and monitoring systems like Meteocontrol. 
      • Growatt: A cost-effective and reliable option, Growatt inverters offer good tech support and robust performance. 

      Panels 

      • Trina: Well-priced and always available, Trina panels are a reliable flagship brand with a solid 25-year warranty. 
      • Longi: A lower-cost option with a good warranty of 15-25 years and product quality, though availability can be less reliable. 

      Mounting Systems 

      • K2: This German brand offers a great design tool that integrates with other designers, making it a well-priced and easy-to-install option. 
      • VDV: Ideal for flat roof ballasted systems, VDV provides a nice design tool and comes from a reputable Dutch brand. 
      • Renusol: Supported by a comprehensive design tool. Although higher in cost, it’s a reliable German brand known for quality. 

       

      Challenges and Solutions 

      Every project presents challenges, and this one was no different. Here’s how we tackled them: 

      • Unpredictable Weather: We scheduled work during favorable conditions and used weatherproof materials to ensure reliability. 
      • Operational Continuity: Installation activities were carefully coordinated around Edge Lighting’s production schedule to avoid any disruptions. 
      • Structural Integrity: Our engineers conducted thorough assessments of the tin roof and reinforced it where necessary to support the additional weight of the solar panels. 

       

      Results and Benefits 

      The successful completion of this solar installation has brought significant benefits to Edge Lighting: 

      1. Energy Savings: The 64.5kW system is expected to generate approximately 56,828 kWh annually, reducing reliance on grid electricity and lowering energy bills. 
      1. Environmental Impact: The system will cut CO2 emissions by about 25 tons per year, significantly supporting Edge Lighting’s sustainability goals. 
      1. Financial Efficiency: A rate of return on cash invested of 25.5%. 

       

      Why Choose Sygma? 

      At Sygma, we are committed to delivering exceptional service and unparalleled value. Our core values include: 

      • NICEIC Accreditation: We adhere to the highest standards for the design, installation, commissioning, and maintenance of solar PV systems. 
      • Expertise: With over 22 years of experience, we offer expert, practical advice across all areas of fire, security and electrical services. 
      • Client-Centered Service: We tailor bespoke, cost-effective solutions to meet our clients’ specific needs. 
      • Quality Installations: Our projects are marked by high-quality installations and exceptional attention to detail. 
      • Integrity and Confidentiality: We conduct all dealings with discretion and integrity. 

      Edge Lighting’s successful transition to solar energy underscores our commitment to sustainability and operational excellence. Speak to a member of our team today for a fast, free solar quotation. Simply email info@sygma.co.uk or call 0800 043 6728. 

       

      Enhancing Security at Porsche PDI Centre: Sygma’s Bollard Replacement

      In a recent upgrade at a Porsche PDI Centre near Royston, Sygma Fire, Security & Electrical showcased their expertise by successfully completing an hydraulically-powered bollard replacement. With over 20 years of experience as security specialists, Sygma is committed to delivering cutting-edge solutions.

      The transformation in these four exclusive pictures captures the seamless integration of advanced technology at the prestigious Porsche facility. The design and modern functionality of the bollards enhances levels of security for the site.

      Sygma’s dedication to excellence is evident in every detail of the installation, ensuring a secure and reliable perimeter. As security experts, Sygma Fire, Security & Electrical brings a wealth of experience to each project, offering tailored solutions to meet specific needs.

      Take the first step towards elevating your security infrastructure. Contact Sygma today for a personalised quotation.

      Essential Security Solutions for Golf Clubs

      Golf clubs, like any other commercial property, can fall victim to break-ins and security breaches. Protecting your golf club is not only about safeguarding your assets, such as trophies, but also ensuring the safety and satisfaction of your members and guests. With over 20 years of experience supporting businesses across the UK, Sygma can provide the following security solutions which will help to prevent break-ins. 

      • Effective Lighting: Adequate outdoor lighting is your first line of defense against potential intruders. Well-lit areas deter criminals and make it easier for security personnel to monitor the premises. 
      • Access Control: Installing monitored security cameras linked to a PA system at key points around your club is an effective deterrent to criminals. Once all members of staff have left for the day your designated monitoring station will be alerted to movement around the club and within seconds, by analyzing live images from the cameras, they will be able to determine the cause of the activation. If there is an unwanted visitor on site the monitoring station will carry out the agreed escalation procedure which will include, but not be limited to, a live audible warning being issued, the police being notified and a keyholder called. 
      • CCTV Surveillance: Installing security cameras at key points around your club can deter criminals and provide crucial evidence in the event of an incident. Make sure the cameras are visible to enhance their deterrent effect. 
      • Alarms and Monitoring: Intruder alarms are a must. They should be monitored 24/7 by a professional security service. If an alarm is triggered, the authorities can be alerted immediately. 
      • Fencing and Gates: Perimeter fencing and controlled access points, like gates, add an extra layer of security. Choose sturdy, high-quality materials for your fencing and gates. 

      By implementing these security solutions, you can significantly reduce the risk of break-ins at your golf club. Remember, the key to effective security is a combination of preventive measures and a proactive approach. Keep your focus on the safety and satisfaction of your members and guests, and your golf club will thrive in a secure environment. 

      To install or upgrade your golf club’s security solutions, contact Sygma today. 

       

      Calling All Sygma Customers – We Need Your Feedback!

      At Sygma, we’re committed to continuously improving our customer experience. Providing the highest quality work to businesses big and small is a huge part of our company ethos, and the best way to truly understand what we do well and where we can improve is through customer reviews. For this reason, we’re asking all existing customers to leave us a Google review. It takes a matter of moments and is a hugely appreciated form of feedback. You can leave us a Google review by following the link here. 

      A Fresh New Look for Sygma HQ

      Sygma HQ in Steeple Bumpstead has been treated to a fresh lick of paint, ready for upcoming client meetings and other visitors. A big thank you to Aspire Decorators for their fantastic work.

      Sygma Launches Brand New Website

      In a move to incorporate all elements of the business on one platform, Sygma has invested in a brand-new website, focused on improving customer experience. The update is a step forward from the two original websites which separated fire and security.  

      With its sleek interface and straightforward navigation, the website allows customers to easily browse through the wide range of fire, security and electrical solutions that Sygma can provide. 

      Visitors will be able to explore all aspects of the business, learn more about service and maintenances packages, catch up with blog posts and interact with Sygma via the contact form, callback option and a live chat function, with free quotes and surveys included. 

      Lead image: © cyano via canva.com

       

      Executive Director Theresa Shares Her Inspiring Volunteer Work

      Here at Sygma, we pride ourselves on our members of staff who have given back to their local community via volunteering, charity work and more. For three years, our Executive Director Theresa has volunteered as a Police Cadet Leader with Essex Police. She teaches cadets aged 13-18 about all things police, including laws, rights and drills. She has also organised events involving NPAS (Police Helicopter HQ), firearms unit and prison visits. The dog pictured is RPD Baloo who was injured whilst on duty and had to have a leg amputated, she now goes round to stations/events as a K9 wellbeing dog.

      Since October last year Theresa has also been a Community First Responder for EEAST, which involves being on call and responding to life-threatening emergencies such as strokes, choking, cardiac arrest, anaphylaxis and heart attacks. Working approximately 75 hours per month across both volunteer roles after work and at the weekends, she is a credit to Sygma and the local community.

      Theresa said: “Ever since my children were little and I became involved in their sports clubs I found it a better use of my time to be helping rather than sitting and watching. For many years I was a British Gymnastics Women’s Coach and Judge and volunteered my time at locals clubs during the weekends, following this period I utilised my skills in order to fundraise for a British Diving Club. More recently my work with Essex Police Cadets has been really enjoyable, some of the cadets have faced difficult childhoods and to see them grow in confidence and into well-rounded young people is very rewarding. My work with the ambulance service is a very humbling experience, I meet people and their families when they are at their most vulnerable, the skills required to keep a cool head during what is quite often a life-threatening situation whilst maintaining compassion at all times can be quite a difficult balancing act, but something I find very fulfilling. I would recommend volunteering to anyone that has the time, even a few hours a month can make such a huge difference to someone else’s life.”

       

      Farm Thefts on the Rise Due to War in Ukraine, Says Thames Valley Police

      Police say thefts of high-tech farming equipment has soared in recent months due to the war in Ukraine. Oxfordshire farmer Robert Redman told the BBC that £70,000 worth of GPS units were stolen from tractors and combine harvesters on his farm this year. He believes this was linked to sightings of drones flying over the area a few weeks previously.  

      Insurance company NFU Mutual has confirmed that the cost of GPS theft nationwide was more than £500,000 between the period of January and April of 2023, which is double compared to figures from the previous year. 

      Thames Valley Police and crime commissioner Matthew Barber told the BBC: “It’s really big business. Since the war in Ukraine there has been a shortage of farm machinery in Eastern Europe and a lot of the stuff that is being stolen in the UK, we are seeing it being tracked across Europe.” 

      If you are a farmer who is looking to secure your premises against thieves, then contact Sygma today to explore our wide range of security solutions. We provide bespoke services that are suited to individual businesses and their needs, chat to one of our representatives today to obtain a free quote.  

      Lead image: © Jannis Knorr from Pexels via canva.com