Protect the things that matter. Sygma provides comprehensive business security, fire systems and electrical services. Contact us for a quote today.
Sygma Fire, Security & Electrical
Commercial Burglar & Intruder Alarm Maintenance
A professionally maintained burglar or intruder alarm system is one of the most important investments your business can make in its long term security. From bells-only systems and monitored alarms to police response installations, Sygma offers a range of flexible maintenance packages designed to keep your commercial intruder alarm reliable, compliant and operating at its best throughout the year.
Commercial Burglar & Intruder Alarm Maintenance
Whether your business already has an alarm system in place or you are looking to put one in for the first time, regular professional maintenance is essential to keeping it working correctly. Sygma offers flexible servicing packages for a full range of commercial burglar and intruder alarm systems including bells-only alarms, monitored alarms and police response systems, helping to extend the working life of your equipment while ensuring it remains reliable and compliant year round.
Our Burglar & Intruder Alarm Maintenance Packages
| Feature | Platinum | Enhanced | Standard |
|---|---|---|---|
| Call-out costs (normal hours) | Free | Free | Chargeable |
| Out-of-hours support | Charged at prevailing rate | Charged at prevailing rate | Charged at prevailing rate |
| Preventative maintenance visits | ✓ | ✓ | ✓ |
| Temporary loan equipment (for off-site repairs only) | 7 days free | 7 days free | ✕ |
| Equipment repairs | Free | Chargeable | Chargeable |
| Replacement parts | Free | Chargeable | Chargeable |
| Response time | Priority | Priority | Within 8 hours |
Platinum
Call-out costs (normal hours)
Free
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
✓
Temporary loan equipment
7 days free
Equipment repairs
Free
Replacement parts
Free
Response time
Priority
Enhanced
Call-out costs (normal hours)
Free
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
✓
Temporary loan equipment
7 days free
Equipment repairs
Chargeable
Replacement parts
Chargeable
Response time
Priority
Standard
Call-out costs (normal hours)
Chargeable
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
✓
Temporary loan equipment
✕
Equipment repairs
Chargeable
Replacement parts
Chargeable
Response time
Within 8 hours
* Free equipment repairs and replacement parts are subject to fair usage. Please speak to our team for full terms and conditions.
Contact Us
Reach out to Sygma today and let our experts handle all your commercial Burglar & Intruder Alarm Maintenance needs.
Phone
Address
Sygma - London Office
54 Poland St
London
W1F 7NJ
Sygma - Kent Office
Unit 4A Geerings Business Centre
Kent
TN23 1EP
Sygma - Suffolk Office
Unit K, Blois Meadow Business Centre
Suffolk
CB9 7BN
FAQs
Frequently Asked Questions About Commercial Burglar & Intruder Alarm Maintenance
How often should a commercial burglar or intruder alarm system be serviced?
The frequency of maintenance visits will depend on the type and complexity of your alarm system. As part of our servicing packages, Sygma schedules prescribed preventative maintenance visits in line with our Preventative Maintenance Programme, with the number of annual visits determined by the specific system and equipment installed at your premises.
What does a commercial intruder alarm maintenance visit include?
A routine maintenance visit covers a full inspection of your alarm system including testing of all detectors, sensors and control panels, checking of wiring and connections, battery testing, and a review of signalling paths for monitored and police response systems. Any faults or areas of concern are identified and addressed to keep your system performing correctly.
Why is regular intruder alarm maintenance important for my business?
Regular servicing keeps your alarm system reliable and ensures it will respond correctly when it is needed most. It also helps maintain compliance with the relevant British Standards, supports your insurance requirements and, for monitored and police response systems, ensures your signalling remains active and verified. Neglected systems are more likely to produce false alarms, which can result in loss of police response.
What is the difference between the Platinum, Enhanced and Standard maintenance packages?
The Platinum package provides the most comprehensive level of cover, including free call-outs during normal hours, free equipment repairs, free replacement parts and priority response. The Enhanced package includes free call-outs and temporary loan equipment but equipment repairs and replacement parts are chargeable. The Standard package offers a chargeable call-out response within 8 hours with preventative maintenance visits included throughout the year.
Can Sygma maintain an intruder alarm system that was not installed by them?
Yes. Our experienced engineers can service and maintain commercial burglar and intruder alarm systems regardless of who originally installed them, including bells-only systems, monitored alarms and police response installations. Contact our team to discuss your current system and we will recommend the most appropriate maintenance package for your needs.
Still have questions?
Reach out to our Commercial Alarm Maintenance team today.