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Sygma Fire, Security & Electrical

Commercial Fire Alarm Maintenance

Keeping your fire alarm system fully serviced and compliant is not just good practice, it’s a legal requirement for all commercial premises. At Sygma, we specialise in expert commercial fire alarm maintenance, helping businesses across the UK ensure their systems meet current standards and regulations. Our comprehensive maintenance services include regular inspections, testing, and prompt fault resolution to keep your premises protected, minimise downtime, and maintain peak reliability. With Sygma, you can have confidence that your fire safety systems are fully compliant, operational, and ready to respond in an emergency.

Man pressing buttons of a fire alarm system
Commercial Fire Alarm Maintenance

Why Regular Fire Alarm Maintenance Matters

– Ensures compliance with the Regulatory Reform (Fire Safety) Order 2005 and BS 5839-1:2025

– Reduces the risk of disruptive false alarms

– Ensures your alarm system operates correctly in an emergency

– Extends the life of your fire safety equipment

– Saves money on costly emergency repairs and replacements

With our experienced engineers, you’ll have peace of mind knowing your business, staff, and property are protected.

Our Fire Alarm Maintenance Packages

FeaturePlatinumEnhancedStandard
Call-out costs (normal hours)FreeFreeChargeable
Out-of-hours supportCharged at prevailing rateCharged at prevailing rateCharged at prevailing rate
Preventative maintenance visits
Temporary loan equipment (for off-site repairs only)7 days free7 days free
Equipment repairsFreeChargeableChargeable
Replacement partsFreeChargeableChargeable
Response timePriorityPriorityWithin 8 hours
Platinum
Call-out costs (normal hours)
Free
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
Temporary loan equipment
7 days free
Equipment repairs
Free
Replacement parts
Free
Response time
Priority
Enhanced
Call-out costs (normal hours)
Free
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
Temporary loan equipment
7 days free
Equipment repairs
Chargeable
Replacement parts
Chargeable
Response time
Priority
Standard
Call-out costs (normal hours)
Chargeable
Out-of-hours support
Charged at prevailing rate
Preventative maintenance visits
Temporary loan equipment
Equipment repairs
Chargeable
Replacement parts
Chargeable
Response time
Within 8 hours
Commercial Fire Alarm Maintenance

What's Included In Our Preventive Maintenance Programme?

Every service visit is carried out in line with BS 5839-1:2025 standards and includes:

– Full visual inspection of the system

– Testing of smoke/heat detectors and call points

– Battery health checks and replacement if required

– Alarm sounder tests

– Control panel inspection and software updates (if applicable)

– System logbook updates for compliance records

– Advice on any remedial works needed to stay compliant

Close up of two fire extinguishers and fire alarm on wall

24/7 Emergency Support

Fires don’t wait for office hours That’s why Sygma provides 24/7 emergency call-out support, ensuring you always have access to an engineer when you need one most.

Manual Call Point on the wall of a Commercial Premises
Commercial Fire Alarm Maintenance

Trusted By All Sectors

We provide fire alarm maintenance for a wide range of industries, including:

– Offices & commercial buildings

– Warehouses and logistics centres

Retail & hospitality

Healthcare & care homes

Schools & universities

– Manufacturing & industrial sites

Contact Us

Reach out to Sygma today and let our experts handle all your commercial fire alarm maintenance needs.

Address

Sygma - London Office
54 Poland St
London
W1F 7NJ

Sygma - Kent Office
Unit 4A Geerings Business Centre
Kent
TN23 1EP

Sygma - Suffolk Office
Unit K, Blois Meadow Business Centre
Suffolk
CB9 7BN

FAQs

Frequently Asked Questions About Commercial Fire Alarm Maintenance

How often does my fire alarm need servicing?
Commercial fire alarms should be professionally serviced at least every six months, in line with BS 5839-1:2025 recommendations. Regular maintenance ensures your system operates reliably, detects hazards quickly, and stays fully compliant with current UK fire safety regulations.
Missing scheduled fire alarm maintenance can put your premises, employees, and visitors at serious risk. Non-compliance with fire safety law could lead to legal action, and insurers may refuse claims if your system isn’t properly maintained. Routine servicing helps reduce these risks while ensuring your system remains operational and effective.
Yes. Our BAFE-certified engineers are trained to service and maintain a wide range of commercial fire alarm systems, even if we didn’t install them. This guarantees ongoing protection, compliance, and peace of mind regardless of the original installer.
Yes. Every maintenance visit comes with a full service report and updated logbook entries, demonstrating compliance with BS 5839-1:2025. These records provide reassurance to insurers, auditors, and business owners that your fire safety systems are correctly maintained.

Still have questions?

Reach out to our Commercial Fire Alarm Maintenance team today.