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      Sygma Fire, Security & Electrical

      Commercial Burglar & Intruder Alarm Maintenance

      A professionally maintained burglar or intruder alarm system is one of the most important investments your business can make in its long term security. From bells-only systems and monitored alarms to police response installations, Sygma offers a range of flexible maintenance packages designed to keep your commercial intruder alarm reliable, compliant and operating at its best throughout the year.

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      Keep your commercial burglar and intruder alarm system reliable and compliant with a professionally managed servicing package.

      alarm sensors

      Commercial Burglar & Intruder Alarm Maintenance

      Whether your business already has an alarm system in place or you are looking to put one in for the first time, regular professional maintenance is essential to keeping it working correctly. Sygma offers flexible servicing packages for a full range of commercial burglar and intruder alarm systems including bells-only alarms, monitored alarms and police response systems, helping to extend the working life of your equipment while ensuring it remains reliable and compliant year round.
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      Our Burglar & Intruder Alarm Maintenance Packages

      FeaturePlatinumEnhancedStandard
      Call-out costs (normal hours)FreeFreeChargeable
      Out-of-hours supportCharged at prevailing rateCharged at prevailing rateCharged at prevailing rate
      Preventative maintenance visits✓✓✓
      Temporary loan equipment (for off-site repairs only)7 days free7 days free✕
      Equipment repairsFreeChargeableChargeable
      Replacement partsFreeChargeableChargeable
      Response timePriorityPriorityWithin 8 hours
      Platinum
      Call-out costs (normal hours)
      Free
      Out-of-hours support
      Charged at prevailing rate
      Preventative maintenance visits
      ✓
      Temporary loan equipment
      7 days free
      Equipment repairs
      Free
      Replacement parts
      Free
      Response time
      Priority
      Enhanced
      Call-out costs (normal hours)
      Free
      Out-of-hours support
      Charged at prevailing rate
      Preventative maintenance visits
      ✓
      Temporary loan equipment
      7 days free
      Equipment repairs
      Chargeable
      Replacement parts
      Chargeable
      Response time
      Priority
      Standard
      Call-out costs (normal hours)
      Chargeable
      Out-of-hours support
      Charged at prevailing rate
      Preventative maintenance visits
      ✓
      Temporary loan equipment
      ✕
      Equipment repairs
      Chargeable
      Replacement parts
      Chargeable
      Response time
      Within 8 hours

      * Free equipment repairs and replacement parts are subject to fair usage. Please speak to our team for full terms and conditions.

      Contact Us

      Reach out to Sygma today and let our experts handle all your commercial Burglar & Intruder Alarm Maintenance needs.

      Phone

      0800 043 6728

      Email

      info@sygma.co.uk

      Address

      Sygma - London Office
      54 Poland St
      London
      W1F 7NJ

      Sygma - Kent Office
      Unit 4A Geerings Business Centre
      Kent
      TN23 1EP

      Sygma - Suffolk Office
      Unit K, Blois Meadow Business Centre
      Suffolk
      CB9 7BN

      FAQs

      Frequently Asked Questions About Commercial Burglar & Intruder Alarm Maintenance
      How often should a commercial burglar or intruder alarm system be serviced?
      The frequency of maintenance visits will depend on the type and complexity of your alarm system. As part of our servicing packages, Sygma schedules prescribed preventative maintenance visits in line with our Preventative Maintenance Programme, with the number of annual visits determined by the specific system and equipment installed at your premises.
      A routine maintenance visit covers a full inspection of your alarm system including testing of all detectors, sensors and control panels, checking of wiring and connections, battery testing, and a review of signalling paths for monitored and police response systems. Any faults or areas of concern are identified and addressed to keep your system performing correctly.
      Regular servicing keeps your alarm system reliable and ensures it will respond correctly when it is needed most. It also helps maintain compliance with the relevant British Standards, supports your insurance requirements and, for monitored and police response systems, ensures your signalling remains active and verified. Neglected systems are more likely to produce false alarms, which can result in loss of police response.
      The Platinum package provides the most comprehensive level of cover, including free call-outs during normal hours, free equipment repairs, free replacement parts and priority response. The Enhanced package includes free call-outs and temporary loan equipment but equipment repairs and replacement parts are chargeable. The Standard package offers a chargeable call-out response within 8 hours with preventative maintenance visits included throughout the year.
      Yes. Our experienced engineers can service and maintain commercial burglar and intruder alarm systems regardless of who originally installed them, including bells-only systems, monitored alarms and police response installations. Contact our team to discuss your current system and we will recommend the most appropriate maintenance package for your needs.

      Still have questions?

      Reach out to our Commercial Alarm Maintenance team today.
      Contact us